Sandra Dindi

I am a

About Me

I have extensive experience in Knowledge management, Software documentation, and NGO communications. I specialize in turning complicated ideas into clear, structured, and findable content for humans and AI agents. This portfolio showcases samples of work in my areas of specialization:

  • Designing scalable Information architecture (IA), websites, and content strategy for improved content discoverability
  • Developing technical documentation; guides,tutorials, templates, and reference materials
  • Developing high-quality audience-focused content across multimedia formats
  • Managing knowledge bases and documentation repositories
  • Producing human-centered impact/success stories
  • Writing B2B marketing blogs

My focus: I help set up documentation sites, workflows, and knowledge repositories that are audience focused and easy to navigate.

My background: I have worked on web development projects, developer documentation, and non-profit communications which equips me with technical fluency and audience instinct to everything I write.

Portfolio

See samples of my work that include Information architecture assessments & redesign projects, technical guides, marketing blogs,and impact reports for non-profits

  • All
  • IA assessments
  • Technical guides
  • User guides
  • Knowledge base
  • API docs
  • B2B Marketing
  • Communications & Impact Stories
Casper New Portfolio
IA assessment and redesign of The Update Framework (TUF) documentation website. Read more →

guides
Technical guide demonstrating how to create a REST API using the Django REST Framework. Read more →

guides
User guide demonstrating how to use the application's new features and functionalities. Read more →

guides
Knowledge base article crafted for beginners explaining how the Kubernetes QoS works. Read more →

guides
This was a sample project I worked on to create API documentation for Twilio developers. It includes authentication and authorization, request and response examples, and error handling. Read more →

guides
B2B marketing articles for the Copyfast.AI blog centered at marketing the product to writers, marketers, and business owners. The articles include product features, benefits, and use cases. Read more →

Real Thread Portfolio
My sample of documentation showcasing some of the communication media I used to showcase program impact and success stories. This is an internal bulletin I started to highlight program successes to motivate program staff. Read more →

Real Thread Portfolio
An Impact story I documented on maternal and child health for a non-profit organization. The story highlights the organization's work in improving maternal and child health outcomes in underserved communities. Read more →

Skills

Here's some set of skills of my work basis. I used updated tools and methods to get the job done perfectly.

CMS/Hugo,Wordpress,Docusaurus100%
Knowledge management100%
Content strategy90%
Branding & Visual design100%
Developer docs100%
AI optimization70%
Publications100%
B2B marketing100%

Developer tools

Git90%
HTML/CSS90%
Markdown100%
VScode/Cursor100%
Python/Django70%
SQL70%

Resume

Content developer with experience creating product documentation and procedure docs including user guides/tutorials/blogs, docs-as-code implementation, Information architecture, and B2B marketing.

Summary

Content developer : 2025 - Present

The Good Docs project
Core team member of Chronologue group that creates content for templates to test their usability and demonstrate how to use them. I also create content for the Good Docs project website and contribute to the project's documentation.

  • Remote
Content developer and customer support : 2024 - 2025

Copyfast.ai
I created content for the Copyfast.ai blog, including product features, benefits, and use cases. I also provided customer support for the product, helping users with any issues they may have.

  • Remote
CNCF mentorship program Graduate in Technical writing: 2024 - 2025

The Linux Foundation/CNCF
This project was part of my mentorship at the Linux Foundation. I analyzed The Update Framework (TUF) documentation and provided improvements according to the CNCF standards. I worked with mentors from CNCF and TUF to provide improvement to the current website which included creating a new documentation website.

IMA world Health: 2016 - 2017

The Linux Foundation/CNCF
Managed communications and knowledge management for the USAID APHIAJijini program — documenting 100+ impact stories, producing newsletters, bulletins, and other communication materials that doubled program visibility, maintaining knowledge repositories (website, intranet, reports), and leading stakeholder engagement through meetings, conferences, media tours, and campaigns.

  • Nairobi,Kenya

Education

B.A Journalism and Media studies

University of Nairobi

Graduated, Major in Development Communication.

Certifications

Moringa School, Kenya

Software Development : Web Development Specialization

Amazon web services

Amazon web services (AWS) certified cloud practitioner

Linux Foundation

Linux Foundation Certified Technical Writer

Google developers tech writing course

Training in developer documentation

Global Health Learning Center

Knowledge management in in Global health programs

Global Health Learning Center

Health communication for managers

Global Health Learning Center

Social media in health and development

Get in Touch

If you have any questions or queries about me and my work,please contact me via the social media listed on my profile. I will definitely reach out to you.